Chime has closed the second quarter of 2026 on firm footing, pairing strong revenue growth with its second straight quarter of profitability under U.S. accounting standards. The neobank reported the numbers just as it confirmed a notable change at the top of its finance team.

The headline shift: chief financial officer Matt Newcomb left the role on 7 August after ten years with the company. President Mark Troughton, a chartered accountant who already oversees operations, risk, lending, corporate development and strategy, takes on an expanded brief as President and interim CFO while the search for a permanent replacement continues.

A profitable quarter, not just a growing one

The distinction Chime wants to draw is between scale and durability — and this quarter, the company says, delivered both at once.

Total revenue reached US$670m, a 27% rise on the same period a year earlier and ahead of the company's own guidance. That followed a first quarter lifted by U.S. tax-refund activity, making the second-quarter figure a test of whether momentum could hold once that seasonal boost faded. Payments revenue grew 17% year over year to US$430m, a figure that stretches to 21% once Outbound Instant Transfer activity is included.

Purchase volume ran to US$38bn, up 17%, or US$39.4bn with instant-transfer volume folded in. Platform-related revenue was the standout line, accelerating 48% year over year to US$240m — a sign that Chime's newer, higher-margin businesses are pulling their weight alongside its core payments engine.

Margins widen as the model matures

Beneath the revenue line, the profitability picture sharpened considerably across the quarter.

Gross profit rose to US$595m, an 89% gross margin, while non-GAAP transaction profit jumped 36% year over year to US$492m — a 73% transaction margin. Net income came in at US$28m, a 4% net margin, and adjusted EBITDA reached US$102m.

That EBITDA figure translates to a 15% margin, an expansion of more than 12 percentage points from a year earlier and a 60% incremental adjusted EBITDA margin. In plain terms, a growing share of each additional dollar of revenue is now dropping through to profit — the pattern investors tend to reward in a business that has spent years prioritising growth.

Members deepen, and spend per member rises

Growth in the user base held up even against a tough seasonal comparison.

Active members climbed 20% year over year to 10.4 million, with 1.7 million net new members added over the trailing twelve months. In the second quarter alone, net additions came to roughly 200,000 — around double the pace the company typically sees in that part of the year. Average revenue per active member rose 6% year over year to US$260, suggesting existing members are leaning on Chime for more of their financial lives rather than simply signing up and drifting.

Chief executive and co-founder Chris Britt tied the results to uptake of the Chime Prime subscription, continued traction across the company's liquidity products, and new employer partnerships through Chime Enterprise. He framed the quarter as evidence the strategy is working and pointed to the company's ambition of becoming the leading provider of primary bank-account relationships in the United States.

Accelerating revenue, widening margins and a second straight profitable quarter show the strategy is working — and the goal now is to be Americans' primary bank relationship. — Chime leadership, on the quarter

A decade-long tenure comes to a close

The leadership change lands as a milestone rather than a disruption, in the company's telling.

Britt credited Newcomb with shaping Chime's financial and investment strategy across a ten-year run that spanned multiple private funding rounds, the company's IPO and its transition into a public company. To keep things steady through the handover, Newcomb will stay on as an adviser while Chime looks for a permanent CFO.

Britt described Troughton, whom he has worked alongside for more than two decades, as one of Chime's most experienced executives and well placed to steer the finance team through the interim period. For a company barely past its public-market debut, the choice of a deeply familiar internal hand to hold the role signals a preference for continuity over disruption at a moment when the numbers are finally moving its way.