KnowBe4, the world-renowned platform that comprehensively addresses human and agentic AI risk management, today announced it has been recognized as the number one leader in the Winter 2026 G2 Grid Reports for both Security Awareness Training and Incident Response Software.

This dual recognition reinforces KnowBe4’s comprehensive approach to helping organizations manage human and AI-driven cyber risk while building a stronger, more resilient security culture. The G2 Grid Reports rank products based on verified customer reviews and market presence data, making this recognition a strong indicator of real-world impact and customer satisfaction.

“Modern cybersecurity isn’t either prevention or response, it is both. You train people and agents to stop threats. You equip teams to respond when threats get through. KnowBe4 leads in each category because our customers need both to win.”

— Bryan Palma, CEO, KnowBe4

Excellence in Security Awareness Training

For six consecutive years, KnowBe4 has been named the number one Security Awareness Training platform on G2. The latest Grid Report highlights KnowBe4’s assessment-driven and interactive training capabilities, which equip employees with the skills needed to identify, prevent, and respond to cyber threats effectively.

Based on more than 2,200 customer reviews, 98% of users rated KnowBe4 Security Awareness Training with four or five stars, and 93% reported they would recommend the platform to others.

Leading the Pack in Incident Response Software

KnowBe4 also earned top leader status in Incident Response Software for its PhishER and PhishER Plus solutions. The report recognized the platform for its strong customer support, ease of use, and measurable results.

Based on more than 400 customer reviews, PhishER received multiple accolades, including Best Results, Best Usability, and Best Relationship. In addition, 97% of users rated PhishER with four or five stars.

The G2 Winter 2026 Grid Reports are based on authentic customer reviews collected during the fourth quarter of 2025, ensuring that rankings reflect current product performance, usability, and customer satisfaction.