RGP Appoints Jessica Block as Chief Artificial Intelligence Officer to Put AI at the Core of Its Business and Client Offerings
AI / Machine Learning | 4 min read
RGP (Nasdaq: RGP), a global professional services firm that has served 90% of the Fortune 100, has appointed Jessica Block as its Chief Artificial Intelligence Officer (CAIO) — the firm's first-ever dedicated AI leadership role. Block will advance RGP's internal AI capabilities, expand the solutions RGP can provide for clients, and help clients learn, integrate, and extend their use of AI effectively to accomplish their objectives. The appointment positions AI not as a tool adoption exercise but as a transformation of how RGP operates and how it serves clients — with a mandate to develop employee knowledge and judgment about what is changing in RGP's work, in clients' businesses, and in the market. Block brings 20 years of leadership and hands-on AI experience across consulting, legal services, technology, and transformation.
"This is an important moment for RGP to advance our AI capabilities across the firm in a way that strengthens both how we operate and how we serve clients. Jessica brings the leadership, execution ability, and practical perspective to help us do that. I have witnessed her lead several businesses through periods of growth and change, and I know she will help us expand our capabilities while strengthening the judgment-led work our clients value most."
— Roger Carlile, Chief Executive Officer, RGP
"RGP already has deep expertise, strong technical talent, and a history of solving complex client problems. The opportunity now is to connect and extend those strengths through AI — not just to adopt tools or do the same work faster, but to broaden the problems we can help solve, evolve how we solve them, and bring clients a more practical, forward-looking point of view on what is changing in their businesses and ours."
— Jessica Block, Chief Artificial Intelligence Officer, RGP
Who Is Jessica Block?
Block's career spans two decades of leadership and hands-on AI experience in some of the most demanding professional services environments. She spent more than a decade at FTI Consulting in senior roles serving major corporate and law firm clients on complex technology-driven matters using tools including predictive analytics and automation. She later joined the executive leadership team at Ankura, helping grow the firm through organic expansion and acquisitions. Most recently, she served on Factor's executive leadership team — where she led the global firm's AI transformation and advised Fortune 500 legal departments on AI applications. This career arc — spanning advisory, legal services, and professional services AI transformation — makes her directly relevant to RGP's client base of CFOs and C-suite leaders across finance, digital transformation, data, and cloud.
The CAIO Mandate: AI at the Core, Not Just the Edge
The way RGP has framed Block's role is deliberately distinct from a typical AI adoption appointment. The mandate is not to deploy AI tools at the margins of existing workflows — it is to position AI as a transformation of what RGP can do, for whom, and how. A key structural element is connecting AI across teams to ensure knowledge and innovation flow across the organisation in ways that compound RGP's AI capabilities and impact over time — rather than siloing AI expertise within a single technology function. Block will lead responsible AI implementation, protecting confidential information and ensuring ethical and compliant use — a critical requirement for a firm serving complex legal and financial clients who operate under strict confidentiality obligations. RGP has been redefining professional services for 30 years by closing the gap between advice and execution — combining on-demand talent, consulting rigour, and managed services accountability — and the CAIO role is designed to make AI the connective tissue that accelerates that model. The firm engages more than 1,500 clients annually from 40 physical practice offices worldwide.
Key Takeaways
- • RGP (Nasdaq: RGP) has appointed Jessica Block as its first-ever Chief Artificial Intelligence Officer — advancing internal AI capabilities, expanding client AI solutions, and positioning AI at the core of RGP's identity: not adopting tools at the margins, but transforming how the firm operates and what it can do for clients.
- • Block brings 20 years of hands-on AI and leadership experience across consulting, legal services, technology, and transformation — FTI Consulting (decade+ serving corporate and law firm clients on complex technology-driven matters with predictive analytics and automation); Ankura (executive leadership through organic growth and acquisitions); Factor (led global AI transformation and advised Fortune 500 legal departments on AI applications).
- • The CAIO mandate is explicitly framed as broadening what RGP can do rather than doing the same work faster — connecting AI across teams to flow knowledge and innovation organisation-wide, helping employees develop judgment about what is changing in their work and clients' businesses, and implementing AI responsibly with confidentiality and ethical use protections.
- • RGP context: global professional services firm (Dallas headquarters, 40 practice offices worldwide); 1,500+ clients annually; served 90% of the Fortune 100 as of January 2026; recognised by Forbes (America's Best Midsize Employers 2026, America's Best Management Consulting Firms 2025, World's Best Management Consulting Firms 2025) and U.S. News & World Report (Best Companies to Work For 2025–2026).
- • The appointment reflects RGP's 30-year model of closing the gap between advice and execution — combining on-demand talent, consulting rigour, and managed services accountability — with AI now positioned as the connective infrastructure that accelerates all three, particularly for CFO and C-suite clients across finance, digital transformation, data, and cloud.